You can enter the facility and your unit using just your mobile phone. On your move in date, you will receive a text message from NOKE with instructions on how to download the app that allows you access the facility. 
For customer using the internal storage facility at Bedford, you will be able to use the app to open the door to the facility and your storage room. For customers using containers, the app will be used to open the gate and then you provide your own padlock for the container you are using.

Bedford Site Network: BT-2ZAGNF Password: du6xEMpPGtd4mE

Shefford Site Network: TP-Link_EEEE_5G Password: 94143270

Follow the instructions on the text message sent to you, which will take you to the Apple or Android app stores, depending on which device you have.

Yes you can, though you will need to use a Fob which requires a deposit payment. Call us on 0330 107 0279 if you require one, either before or after booking your room.

You can visit your storage unit at anytime on any day. If you are unable to access it, please contact us on 0330 107 0279 during the office hours 8am - 6pm.

When you book a storage container with us you will receive a phone number to call to open the gate. To open the gate simply dial the number and gate will open. No one will answer the call. Only phone numbers that are programmed can open the gate.

Yes, 24 hours a day, 365 days a year! All you need is your mobile phone. Before your move in date, you will receive a text message with instructions how to set it up.

If you have a container, yes - you can park right outside it. For indoor units, you can drive right up to the facility. All units are ground floor and with our extra wide corridors, unloading is hassle-free! We can also provide trolleys for those heavy or awkward items.  

Unless you have previously arranged to meet a member of our team on site, it is unlikely there will be any employees on site when you arrive.

I'm afraid we do not sell boxes or packaging materials

While employees are sometimes on site, you should always plan to unload and pack your items yourself.

There is step free access.

Storage of the following items is not permitted: • Food or perishable goods, unless they are securely packed so that they are protected from and do not attract vermin. • Birds, fish, animals or any other living creatures. • Combustible or flammable materials or liquids such as gas paint, petrol, oil or cleaning solvents. • Firearms, explosives, weapons or ammunition. • Chemicals, radioactive materials, biological agents, toxic waste, asbestos or other materials of a potentially dangerous nature. • Any item which emits any fumes, smells or odour. • Any illegal substance, illegal items or goods illegally obtained. • Compressed gas.

Yes you can. You can choose your move in for a date in the future. At Big Bull Self Storage you only pay when you move in, so you can book in advance and tick that off your 'to-do' list.

On the day you move in. This means you can book the unit now but only pay when you move in. So you will not pay a penny until your scheduled start date.

No. We don't charge anything to reserve the storage unit, there are no cancellation fee's and no deposit, so completely free to reserve a self storage unit as you wont pay anything until your move in date.

Yes you need insurance. We offer a competitive insurance cover via our self storage underwriters. It is mandatory and is in place by the trade body the Self Storage Association.

Yes the site is very secure. The site has monitored CCTV across the whole site 24-7-365. There is a high perimeter, anti climb fence and a strong automated gate.

These former shipping containers have been modified for self storage purposes by adding 14 extra air vents, brand new rubber seals, installing wipeable floors and an easy open long handle. The original structure of the container is excellent protection against all weather as they were designed for the open seas carrying sensitive items such as electronics and fabrics so they are completely water tight. The units are also placed on raised foundations, to ensure the air flow and prevent condensation. We just ask that you ensure your goods are free from any form of moisture prior to going in to your self storage unit.

Depending on car park availability, you will be able to park directly outside the facility. It is then a short walk into the facility and to your unit.

For the internal facility in Bedford there is a trolley  to help you with unloading, but these are not always available and may not be suitable for your needs. Please plan to bring your own assistance if required.

Yes you can. Simply follow the online instructions and you can complete your booking.

Yes, though it will take longer and the lowest available prices are online.

http://bedfordremovals.com/

You can pay using any major debit or credit card, including American Express.

Yes you can. To cancel your booking, either log in to your I Want Storage account online, or call us on 0330 107 0279

Step 1: please confirm your cancellation by email to: Jonathan@iwantstorage.com
Step 2: please sweep your storage unite clean when you vacate 
Step 3: please send a photo of the vacated unit to: Jonathan@iwantstorage.com
You will then receive an email to confirm your unit has been cancelled

You can move out at any time. However, payments are made 4 weekly in advance and are non-refundable.

I Want Storage Bedford, Struttle End, Oldways Road, Ravensden, Bedford. MK44 2RH

Shefford Self Storage, Chapel Road, Meppershall, Bedfordshire. SG17 5NQ

You can email us at Jonathan@iwantstorage.com or call us on 0330 107 0279

Yes, you can reserve your unit now and move in when you are ready. On the home page go to SEE PRICES, find the size you need and click 'Book Now'. Then add your details and select your move in date. Then when your move in date arrives, come to site and start using your self storage unit. Or click here

It is very easy, similar to booking a train ticket online but easier. From the home page, click SEE PRICES, choose your unit size, click 'Book Now', enter your name, details, move in date, insurance level, tick the terms and conditions. On the next page enter your card details and confirm booking. You will receive an email with you booking details. click this link to go straight to the correct page.

The rent is paid every 28 days. The first payment is made on the move in date and then every 28 days thereafter, until you tell us you are moving out.

4-weeks. You can stay less, but the minimum sum payable for any subscription is one month.

It is mandatory to have insurance since if there is a loss claim and you do not have insurance it is possible for the self storage company to be held liable. Self Storage operators are advised to ensure insurance is in place by the trade body the Self Storage Association.

This is simply personal preference, however the outdoor facilities are popular since you can park your vehicle next to the door of your unit which is easy for unloading and loading. This is particularly useful if you have larger pieces and heavier items, or a lot to move in and out at a time, for example when moving house. Our self employed clients find this particularly helpful when using them to store tools and materials.

Yes make sure any soft items such as fabrics or items that has fabric on is dry when you put them in the self storage unit. If they are damp or wet when you store them, then there is a chance condensation could build up. The extra ventilation in our units will give you some protection against this but it is best to check your things are not carrying water or damp.